About this role
<p><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif;background-color:white;color:black"><strong><u>POSITION SUMMARY:</u></strong><u> </u></span></p> <p style="line-height:15.0pt;margin:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="color:black"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif;background-color:white">The <strong>Director of Global Quality Compliance</strong> is a senior leadership role responsible for establishing, governing, and continuously improving the company’s Global Quality Management System (QMS) across all manufacturing sites, design centers, and global operations. This leader will also own and drive the Global Internal Audit program, ensuring rigorous compliance to QMS requirements, identifying systemic risks, and enforcing timely and sustainable closure of non compliances.<br>This role requires strong expertise in end to end QMS management, manufacturing quality, design quality processes, and proven ability to drive accountability and compliance across multiple regions and business units.</span></span></p> <p style="line-height:15.0pt;margin:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif;background-color:white;color:black"><strong><u>ESSENTIAL RESPONSIBILITIES:</u></strong></span></p> <p><span style="color:black"><strong>1. Global Quality Management System (QMS) Leadership</strong></span><br><span style="color:black">• Own and continuously improve the company-wide Global QMS and its governance framework.</span><br><span style="color:black">• Ensure QMS alignment with applicable standards (ISO 9001, ISO 13485, or others as relevant), customer requirements, and internal corporate policies.</span><br><span style="color:black">• Lead harmonization of QMS processes across manufacturing sites, design organizations, and global functions.</span><br><span style="color:black">• Define, publish, and maintain global procedures, standards, and compliance guidelines.</span><br><span style="color:black">• Provide strategic direction to regional and site Quality teams on QMS implementation and execution.</span></p> <p><span style="color:black"><strong>2. Internal Audit Program Ownership</strong></span><br><span style="color:black">• Lead the Global Internal Quality Audit program covering manufacturing factories, design centers, and supporting functions.</span><br><span style="color:black">• Develop an annual risk based audit plan, covering compliance, process robustness, and systemic quality risks.</span><br><span style="color:black">• Ensure audits are executed rigorously, objectively, and with consistent methodology across all sites.</span><br><span style="color:black">• Drive identification of non-compliance issues (process, system, people, or documentation-related).</span><br><span style="color:black">• Track site-level accountability for Corrective and Preventive Actions (CAPA), ensuring timely and sustainable closure.</span><br><span style="color:black">• Escalate systemic gaps and quality risks to senior leadership proactively.</span></p> <p><span style="color:black"><strong>3. Manufacturing Compliance Oversight</strong></span><br><span style="color:black">• Partner closely with Factory Quality and Manufacturing Operations to ensure operational discipline, control, and adherence to QMS requirements.</span><br><span style="color:black">• Verify compliance of critical manufacturing processes including material control, process change management, validation, inspection, testing, and nonconformance management.</span><br><span style="color:black">• Drive root cause elimination initiatives for recurring audit findings.</span></p> <p><span style="color:black"><strong>4. Design Compliance and R&D Quality Alignment</strong></span><br><span style="color:black">• Ensure design quality processes (e.g., Design Control, NPI readiness, FMEA, risk management) meet global standards.</span><br><span style="color:black">• Collaborate with R&D, AME, and NPI organizations to ensure early and robust quality compliance from design to mass production.</span></p> <p><span style="color:black"><strong>5. Culture & Compliance Reinforcement</strong></span><br><span style="color:black">• Promote a global culture of Zero Tolerance for Non Compliance and operational discipline.</span><br><span style="color:black">• Coach site leaders on compliance expectations and best practices.</span><br><span style="color:black">• Lead capability-building efforts in QMS, compliance, and audit effectiveness across all global locations.</span></p> <p><span style="color:black"><strong>6. Metrics, Reporting, and Management Visibility</strong></span><br><span style="color:black">• Establish compliance and audit KPIs, dashboards, and reporting mechanisms for executive leadership.</span><br><span style="color:black">• Present key compliance risks, trends, and improvement actions to senior management and cross-functional leaders.</span></p> <p><span style="color:black">7. Exercises significant discretion and independent judgment in making operational, financial, and strategic decisions that impact the organization’s direction and performance.</span><br><span style="color:black">8. Responsible for leading, coaching, and evaluating subordinate employees; this role holds authority in matters of hiring, disciplinary action, performance appraisal, promotion, and termination. </span><br><span style="color:black">9. Has access to and handles confidential and sensitive business information, including but not limited to employee relations cases, compensation data, strategic plans, financial results, and trade secrets. </span><br><span style="color:black">10. Adhere to organizational requirements on quality management, health and safety, code of conduct, legal stipulations, environmental, 5S policies and general duty of care.</span><br><span style="color:black">11. Maintain confidentiality of all information related to the production processes and components, business and other technology including materials.</span><br><span style="color:black">12. Other duties as assigned.</span></p> <p> </p> <p><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif;background-color:white;color:black"><strong><u>WORK ENVIRONMENT:</u></strong></span></p> <ul> <li style="text-align:justify;font-family:arial, helvetica, sans-serif;font-size:12.0pt;color:black"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif;background-color:white;color:black"><span style="text-justify:inter-ideograph"><span style="vertical-align:baseline">Works in a standard office environment and uses office equipment (telephone, PC, copier, fax machine, etc.).</span></span></span></li> </ul> <p style="text-align:justify;font-family:arial, helvetica, sans-serif;font-size:12.0pt"> </p> <p><span style="text-decoration:underline;font-size:12.0pt;font-family:arial, helvetica, sans-serif;background-color:white;color:black"><strong>QUALIFICATIONS:</strong></span></p> <p><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif;background-color:white;color:black"><strong>• </strong>Minimum 12–15 years of experience in Quality Management in high tech manufacturing, electronics, EMS, or equivalent hardware production environment.<br>• Deep expertise in QMS systems (ISO 9001 required; ISO 13485 or IATF 16949 is a strong plus).<br>• Demonstrated ability to drive compliance, enforcement, and closure of systemic quality issues.<br>• Excellent stakeholder management and communication skills at executive level.<br>• Strong leadership presence and ability to influence global teams.<br>• High integrity, discipline, and commitment to compliance.<br>• Ability to identify systemic issues and drive closure with urgency.<br>• Excellent problem-solving and risk-based thinking.<br>• Ability to work effectively across regions, cultures, and functions.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt;background-color:white;color:black"><span style="text-decoration:underline"><strong>EXPERIENCE:</strong></span></span></p> <p style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif;background-color:white;color:black">• Proven experience leading global internal audit programs.<br>• Strong background working with manufacturing factories (Asia preferred) and design/R&D organizations.<br>• Experience in electronics manufacturing, EMS operations, or equivalent complex hardware production environments.<br>• Certified Lead Auditor (ISO 9001 or equivalent).<br>• Experience with high-volume manufacturing environments.<br>• Experience managing multi-site global quality systems.<br>• Strong analytical mindset with ability to influence without direct authority.</span></p> <p> </p> <p><span style="text-decoration:underline;font-size:12.0pt;font-family:arial, helvetica, sans-serif;background-color:white;color:black"><strong>EDUCATION:</strong></span><br><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif;background-color:white;color:black">Essential:</span></p> <p><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif;background-color:white;color:black">• Bachelor’s Degree in Electrical Engineering, Quality, Manufacturing, or related technical field.</span></p> <p> </p>