About this role
<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><u><b>Job Summary</b></u></H2> </div><div><p style="text-align:justify"><span style="font-size:12.0pt"><span style="font-family:'Times New Roman', serif"><span style="font-size:10.0pt"><span style="font-family:'Candara', sans-serif">A <b>Cloud Ops Engineer</b> is responsible for architecting, implementing, and managing highly available, scalable, and secure infrastructure across Cloud Platforms. A key focus of this role is infrastructure automation, ensuring consistent, repeatable, and efficient provisioning and configuration of environments using Infrastructure as Code (IaC) and other DevOps and AI\ML Ops best practices. The engineer enables seamless continuous integration and delivery (CI/CD), leverages AI/ML-driven monitoring tools for predictive analytics and system health, and collaborates cross-functionally to align infrastructure with agile development needs. This role plays a pivotal part in accelerating deployment velocity, improving system reliability, and maintaining a resilient, production-grade infrastructure across hybrid and multi-cloud platforms.</span></span></span></span></p> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><u><b>Job Responsibilities 1</b></u></H2> </div><div><p><span style="font-size:11.0pt"><span style="font-family:Arial, sans-serif"><span style="font-size:10.0pt"><span style="font-family:'Candara', sans-serif">Design, develop, and maintain automated infrastructure solutions across multi-cloud environments (Azure, GCP) and on-premises systems, ensuring high availability, scalability, and security.</span></span></span></span></p> <p><span style="font-size:11.0pt"><span style="font-family:Arial, sans-serif"><span style="font-size:10.0pt"><span style="font-family:'Candara', sans-serif">Develop and integrate AI/ML-based automation and AI agents to support infrastructure operations, including real-time monitoring, anomaly detection, auto-remediation, and self-healing capabilities.</span></span></span></span></p> <p><span style="font-size:11.0pt"><span style="font-family:Arial, sans-serif"><span style="font-size:10.0pt"><span style="font-family:'Candara', sans-serif">Leverage AI-driven agents for incident triage and resolution, automating common support tasks and enabling intelligent decision-making during outages and performance issues.</span></span></span></span></p> <p><span style="font-size:11.0pt"><span style="font-family:Arial, sans-serif"><span style="font-size:10.0pt"><span style="font-family:'Candara', sans-serif">Automate routine operational tasks and infrastructure workflows using scripting languages (Bash, Python, PowerShell) to reduce manual overhead and improve response times.</span></span></span></span></p> <p><span style="font-size:11.0pt"><span style="font-family:Arial, sans-serif"><span style="font-size:10.0pt"><span style="font-family:'Candara', sans-serif">Implement infrastructure as code using tools like Terraform, Bicep, Ansible, Puppet, and Chef to provision, configure, and manage infrastructure in a repeatable and efficient manner.</span></span></span></span></p> <p><span style="font-size:11.0pt"><span style="font-family:Arial, sans-serif"><span style="font-size:10.0pt"><span style="font-family:'Candara', sans-serif">Build and manage CI/CD pipelines using Azure DevOps, GitLab CI/CD, or Jenkins to automate the end-to-end delivery lifecycle for infrastructure and application code.</span></span></span></span></p> <p><span style="font-size:11.0pt"><span style="font-family:Arial, sans-serif"><span style="font-size:10.0pt"><span style="font-family:'Candara', sans-serif">Deploy and orchestrate containerized workloads using Docker, Kubernetes, and NKP, supporting microservices-based architectures and scalable infrastructure deployments.</span></span></span></span></p> <p><span style="font-size:11.0pt"><span style="font-family:Arial, sans-serif"><span style="font-size:10.0pt"><span style="font-family:'Candara', sans-serif">Implement AI-based predictive analytics for infrastructure capacity planning, performance tuning, and preemptive fault detection.</span></span></span></span></p> <p><span style="font-size:11.0pt"><span style="font-family:Arial, sans-serif"><span style="font-size:10.0pt"><span style="font-family:'Candara', sans-serif">Configure and manage cloud networking components including VPNs, firewalls, and load balancers, ensuring secure and optimized connectivity.</span></span></span></span></p> <p><span style="font-size:11.0pt"><span style="font-family:Arial, sans-serif"><span style="font-size:10.0pt"><span style="font-family:'Candara', sans-serif">Administer identity and access controls (IAM, RBAC) and manage secrets and encryption using Azure Key Vault and GCP KMS, aligning with security and compliance standards.</span></span></span></span></p> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><u><b>Job Responsibilities 2</b></u></H2> </div><div><p><span style="font-size:11.0pt"><span style="font-family:Arial, sans-serif"><span style="font-size:10.0pt"><span style="font-family:'Candara', sans-serif">Monitor infrastructure health and performance using Prometheus, Grafana, and the ELK Stack, and integrate AI-powered observability to enhance root cause analysis and alert accuracy.</span></span></span></span></p> <p><span style="font-size:11.0pt"><span style="font-family:Arial, sans-serif"><span style="font-size:10.0pt"><span style="font-family:'Candara', sans-serif">Optimize cloud costs using automation and AI-powered insights, including resource tagging, automated scaling, budgeting, and rightsizing recommendations.</span></span></span></span></p> <p><span style="font-size:11.0pt"><span style="font-family:Arial, sans-serif"><span style="font-size:10.0pt"><span style="font-family:'Candara', sans-serif">Collaborate cross-functionally with development, IT, and security teams to support automated infrastructure provisioning, pipeline integration, and deployment orchestration.</span></span></span></span></p> <p><span style="font-size:11.0pt"><span style="font-family:Arial, sans-serif"><span style="font-size:10.0pt"><span style="font-family:'Candara', sans-serif">Troubleshoot infrastructure and deployment issues across all environments, utilizing AI agents where possible to automate diagnostics and resolution.</span></span></span></span></p> <p><span style="font-size:11.0pt"><span style="font-family:Arial, sans-serif"><span style="font-size:10.0pt"><span style="font-family:'Candara', sans-serif">Ensure that all development and testing environments are fully automated, secured, and aligned with production standards to ensure environment consistency.</span></span></span></span></p> <p><span style="font-size:11.0pt"><span style="font-family:Arial, sans-serif"><span style="font-size:10.0pt"><span style="font-family:'Candara', sans-serif">Maintain detailed documentation of infrastructure designs, automation workflows, AI agent integrations, CI/CD processes, and operational procedures.</span></span></span></span></p> <p><span style="font-size:10.0pt"><span style="font-family:'Candara', sans-serif">Continuously evaluate and integrate emerging tools and technologies in infrastructure automation, AIOps, and DevSecOps to improve performance, reliability, and operational efficiency.</span></span></p> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Additional Responsibilities 3</b></H2> </div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><u><b>Job Knowledge & Skills</b></u></H2> </div><div><p><span style="font-size:11.0pt"><span style="font-family:Arial, sans-serif"><span style="font-size:10.0pt"><span style="font-family:'Candara', sans-serif">A solid understanding of cloud platforms like Azure and GCP, including how to deploy, manage, and monitor resources.</span></span></span></span></p> <p><span style="font-size:11.0pt"><span style="font-family:Arial, sans-serif"><span style="font-size:10.0pt"><span style="font-family:'Candara', sans-serif">Familiarity with <b>automation tools</b> and the ability to write scripts for automating repetitive testing tasks is increasingly important</span></span></span></span></p> <p><span style="font-size:11.0pt"><span style="font-family:Arial, sans-serif"><span style="font-size:10.0pt"><span style="font-family:'Candara', sans-serif">Awareness of AI/ML-based tools and AI agents used in infrastructure automation, monitoring, and self-healing operations.</span></span></span></span></p> <p><span style="font-size:11.0pt"><span style="font-family:Arial, sans-serif"><span style="font-size:10.0pt"><span style="font-family:'Candara', sans-serif">Good knowledge of containerization using Docker and orchestration platforms like Kubernetes for managing microservices.</span></span></span></span></p> <p><span style="font-size:11.0pt"><span style="font-family:Arial, sans-serif"><span style="font-size:10.0pt"><span style="font-family:'Candara', sans-serif">Familiarity with SecOps practices to ensure infrastructure is secure by design.</span></span></span></span></p> <p><span style="font-size:11.0pt"><span style="font-family:Arial, sans-serif"><span style="font-size:10.0pt"><span style="font-family:'Candara', sans-serif">Understanding of cloud cost management, including tagging, budgeting, and resource rightsizing.</span></span></span></span></p> <p><span style="font-size:10.0pt"><span style="font-family:'Candara', sans-serif">Strong documentation and collaboration skills to work effectively with development, IT, and security teams.</span></span></p> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><u><b>Job Experience</b></u></H2> </div><div><p><span style="font-size:11.0pt"><span><span style="font-family:Aptos, sans-serif"><span style="font-size:10.0pt"><span><span style="font-family:'Arial', sans-serif">Minimum 5 years working experience, 3 years relevant working experience, 2 years GCC experience is a plus.</span></span></span></span></span></span></p> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><u><b>Competencies</b></u></H2> </div><div><div>Agility</div><div>AI Fluency</div><div>Build High-Performing Teams</div><div>Cloud Specific Skills L3</div><div>Data Center Network Architecture L3</div><div>IT Infrastructure and Application Integration L3</div><div>LAN Network Security L3</div><div>Leadership</div><div>Network Security L3</div><div>Provide Direction</div><div>Quality</div><div>Resilience</div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><u><b>Education</b></u></H2> </div><div><div>Bachelor's Degree in Information Technology or Computer Science</div></div></div></div>