About this role
What You Will Be Doing
As a Principal Observability Engineer, you will lead the vision, strategy, and engineering implementation of Observability at scale across Experian's hybrid infrastructure and global product ecosystem. Responsibilities include:
Observability Platform Engineering
Architect, design, and evolve Observability frameworks, instrumentation standards, and reusable libraries across compute, microservices, APIs, and data platforms.Lead the transition to Observability as Code, enabling Splunk, Cribl, Dynatrace, and future tool configurations to be fully version‑controlled, automated, and consumed via Terraform and CI/CD pipelines.Build advanced distributed tracing solutions using OpenTelemetry, ensuring deep visibility across upstream and downstream systems.Coding, APIs & Automation
Build high‑quality APIs, SDKs, and automation frameworks that standardize Observability onboarding for engineering teams.Develop and maintain an API‑driven orchestration layer that abstracts underlying Observability tooling.Enable engineering teams to instrument applications through reusable code modules, templates, and policy‑driven automation.Tooling & Standards Deployment
Evaluate, adopt, and deploy new Observability tooling, dashboards/tiles (tiling exposure), and visualization standards using infrastructure‑as‑code, pipelines, and programmatic configuration.Lead tooling modernization initiatives for synthetic monitoring, browser instrumentation, APM, logs, and telemetry ingestion.Cross‑Functional Collaboration
Work with platform, SRE, DevOps and product engineering teams to define, build, and mature end‑to‑end monitoring standards.Influence architecture decisions to ensure Observability considerations are embedded early across services.Partner with Cloud Engineering & Operations, leveraging practices from infrastructure self‑service programsLeadership & Governance
Define the Observability roadmap, KPIs, and success criteria for global adoption.Mentor senior engineers, drive knowledge sharing, and build a culture of proactive Observability excellence.Contribute to engineering governance through patterns, blueprints, guardrails, and audit/compliance alignment.
What Your Background Looks Like
Technical Expertise
10–15+ years in large‑scale engineering organizations with deep Observability ownership.Advanced proficiency in at least one coding language (Python, Go, Java preferred).Proven experience building APIs and API frameworks that enable self‑service consumption.Strong hands‑on in distributed tracing, OpenTelemetry, logs, metrics, events, and telemetry flow management.Expertise with tools such as Dynatrace, Splunk, Cribl, Prometheus, Grafana, Datadog, etc.Strong IaC skills using Terraform, Ansible; comfortable deploying full tooling ecosystems through CI/CD.5+ years of experience managing Observability in ecosystems with multiple upstream/downstream service dependencies.Knowledge of cloud platforms (AWS, GCP, Azure) and hybrid architectures.
Architecture & Design
Deep understanding of microservices, event-driven patterns, API gateways, middleware, and message queues.Experience designing Observability for complex, globally distributed systems.Soft Skills
Communicate technical strategy to senior stakeholders.Passion for simplifying complex problems through automation.Lead initiatives and drive large‑scale adoption.
Nice to Have
Experience implementing templated dashboards, tiles, and standardized visualization frameworks.Exposure to cost optimization, data ingestion pipelines, or AI‑driven monitoring approaches. 10–15+ years in large‑scale engineering organizations with deep Observability ownership. Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here
Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here