About this role
<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Job Summary</H2> </div><div><p>As a Solutions Engineer/Solution Architect in NetApp's Sales function, you will play a key role in providing pre-sales and sales support for selling NetApp's Products and Professional Services to existing and potential customers. Your excellent technical and relationship-building skills will be essential in collaborating with vendors, partners, and sales teams to deliver optimal systems solutions to our customers.</p> <p><strong>Key Responsibilities:</strong></p> <ul type="disc"> <li>Work directly with customers in pre-sales and sales situations to identify their needs and requirements.</li> <li>Define all elements of a customer's technical computing environment and provide systems configuration recommendations.</li> <li>Answer customer questions and provide technical support for current customers and 'try-and-buy' test projects.</li> <li>Define customer acceptance criteria for 'try-and-buy' evaluation projects and work with Sales to respond to RFPs.</li> <li>Attend customer calls with the Sales Representative, providing technical consultation and disseminating product information to the sales team.</li> <li>Stay abreast of the latest developments in cloud services and acquire/maintain technical expertise.</li> <li>Develop or enhance processes and techniques employed by our sales and technical teams.</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Job Requirements</H2> </div><div><p style="margin:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif"><strong>Specialized Knowledge:</strong></p> <ul> <li style="list-style-type:none"> <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif">Network Architecture and Data Center Visualization</li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif">Storage Networking and Data Management</li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif">Storage Solutions for Video Surveillance and Big Data/Analytics</li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif">Hyperconverged and Software Defined Storage Solutions</li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif">Hypervisors Knowledge (VMWare, Microsoft, KVM, etc.)</li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif">Understanding of traditional IT infrastructures and cloud services (AWS/Azure/Google)</li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif">Technical experience with Kubernetes, Docker, OpenStack, vCloud Director, etc., is a strong plus.</li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif">SaaS model sales and selling infrastructure as a service.</li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif">Significant knowledge about NetApp's competitive landscape.</li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif">8 to 12 years of experience in a related field is preferred.</li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif">A Bachelor’s Degree in Engineering, Computer Science, or equivalent experience is required.</li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif">Demonstrated expertise in technical specifications required to sell NetApp products and services.</li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif">Proven ability to work effectively across functions with Sales, Marketing, Customer Service, and Development teams.</li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif">Strong problem-solving skills and the ability to apply experience and knowledge in imaginative and practical ways.</li> </ul> </li> </ul></div></div></div>