At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good – protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day. And we need people like you to make it happen. We empower you to reach your potential with opportunities to make an impact to be proud of – for food, people and the planet.<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Job Summary</H2> </div><div> Be the face of Tetra Pak. Deliver excellence where it matters most. As a global leader in food processing and packaging, Tetra Pak develops innovative solutions that help make food safe and available everywhere — always guided by our purpose to protect food, people, and the planet. Our technologies support customers around the world in producing and delivering safe, high‑quality food while minimizing environmental impact through efficient, responsible, and forward‑looking practices. As a Service Engineer, you will be part of our Customer Service Operations team, working directly at customer sites to keep essential food processing and packaging lines running reliably. Your work contributes to ensuring uninterrupted food production — a vital link in global food systems that support hundreds of millions of consumers every day. You will operate as an individual contributor, partnering closely with customer teams and internal experts to secure equipment performance, minimize downtime, and strengthen long‑term customer trust. This role stands out for the impact in the field: hands-on problem solving, advanced technical exposure, and the opportunity to represent a company recognized for quality, innovation, and sustainability leadership in the food industry. You will diagnose technical issues, ensure optimal equipment performance, and empower operators through training — all while contributing to our promise to Protect What’s Good. You will be based in Asunción, Paraguay. You may be required to travel to customer sites up to 90% of your time. Tetra Pak does not offer support for visa or relocation for this position.</div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">What you will do</H2> </div><div> As a Service Engineer you will: <ul style="text-align:justify"> <li style="font-size:12.0pt">Work directly at customer sites to perform preventive and corrective maintenance, resolve technical issues, and support equipment installations;</li> <li style="font-size:12.0pt">Evaluate equipment performance and escalate more complex problems through the appropriate operational processes;</li> <li style="font-size:12.0pt">Train customer operators and contribute to improving day‑to‑day production efficiency;</li> <li style="font-size:12.0pt">Collaborate closely with relevant stakeholders — including customer teams, Tetra Pak colleagues, and external contractors — to ensure smooth coordination and a high‑quality service experience;</li> <li style="font-size:12.0pt">Support the monitoring of service contracts and identify opportunities that enhance service delivery while managing stakeholder expectations effectively;</li> <li style="font-size:12.0pt">Ensure adherence to safety practices, food quality requirements, and reporting standards;</li> <li style="font-size:12.0pt">Represent Tetra Pak with professionalism, sharing practical suggestions that help improve customer operations and the overall service experience;</li> <li style="font-size:12.0pt">Maintain a clean, orderly, and safe working environment;</li> <li style="font-size:12.0pt">Follow all safety protocols in alignment with OHS regulations and Tetra Pak’s internal standards, fostering a strong safety culture in every activity.</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">We believe you have</H2> </div><div> <ul> <li style="font-size:12.0pt">Education in industrial systems, automation and engineering or equivalent;</li> <li style="font-size:12.0pt">Mechanical and electrical knowledge;</li> <li style="font-size:12.0pt">A solid background in Industrial Systems, Automation, Engineering, or a related field, or equivalent practical experience;</li> <li style="font-size:12.0pt">Three to five years of experience in maintenance, service, or installation roles, or equivalent hands‑on exposure through technical training or practical projects;</li> <li style="font-size:12.0pt">A solid foundation in mechanical, electrical, and automation principles, with familiarity in areas such as PLCs (Programmable Logic Controllers) or similar;</li> <li style="font-size:12.0pt">Knowledge and experience with Rockwell and Siemens PLCs, HMI & SCADA – AVEVA InTouch/Beijer, Networks – Profibus, Profinet, will be highly valued;</li> <li style="font-size:12.0pt">The ability and willingness to travel extensively to customer sites as required for the role, up to 90% of the time;</li> <li style="font-size:12.0pt">Intermediate proficiency in English, both written and spoken, is ideal but not mandatory. Candidates with this skill may benefit from training opportunities and potential international exposure.</li> <li style="font-size:12.0pt">A valid driver’s license;</li> <li style="font-size:12.0pt">A proactive, customer‑first mindset, with strong problem‑solving abilities, eagerness to learn, and a collaborative approach to working with diverse teams.</li> </ul></div></div></div> We Offer You <ul> <li style="font-size:12.0pt">A variety of exciting challenges with ample opportunities for development and training in a truly global landscape</li> <li style="font-size:12.0pt">A culture that pioneers a spirit of innovation where our industry experts drive visible results</li> <li style="font-size:12.0pt">An equal opportunity employment experience that values diversity and inclusion</li> <li style="font-size:12.0pt">Market competitive compensation and benefits with flexible working arrangements</li> </ul> Apply Now If you are inspired to be part of our promise to protect what’s good; for food, people, and the planet, apply through our careers page at <a href="https://jobs.tetrapak.com/" target="_blank" rel="noopener">https://jobs.tetrapak.com/</a>. This job posting expires on July 12. Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.

Service Engineer (Asuncion, PY) @ Tetra Pak

About this role

Ready to apply?