About this role
<h1><strong>About Us</strong></h1> <p><strong>PACCAR</strong> is a global market leader specialising in the design, manufacture and distribution of premium heavy commercial vehicles; Kenworth and DAF, related parts, leasing and financial services via an extensive dealer network throughout Australia.</p> <h1><strong>The Opportunity</strong></h1> <p>We are seeking a professional and organised individual to join our team in managing the Kenworth reception area. This is a varied and important role that serves as the first point of contact for incoming callers, dealers, customers, suppliers, community tour groups and visitors.</p> <p>This role is Monday to Friday, 8:15am to 4:45pm, and offers the opportunity to play an important part in creating a professional and welcoming front-of-house experience, while also providing reliable administrative support across the business.</p> <h1><strong>Key Responsibilities: </strong></h1> <ul> <li>Manage front reception duties, including greeting visitors, answering incoming calls and internal enquiries, and maintaining internal phone listings</li> <li>Ensure visitors and dealers are logged in and out via Envoy</li> <li>Collect and distribute incoming and outgoing mail</li> <li>Maintain the welcome board for plant tour visitors and ensure waiver forms are completed</li> <li>Keep the reception, mail room, VIP room and print room clean and tidy</li> <li>Maintain stationery and office supplies, including printers and print room equipment</li> <li>Raise, save and manage purchase orders in Docuware</li> <li>Maintain ISO documentation, including Work Instructions, Quality Procedures and ‘How To’ documents</li> <li>Support continuous improvement initiatives and assist with other projects as required</li> </ul> <h1><strong>About You: </strong></h1> <p>You will be a professional, organised and customer-focused person with strong communication skills and a high attention to detail. You will also bring:</p> <ul> <li>Excellent customer service skills</li> <li>Strong verbal and written communication</li> <li>Good time management and the ability to manage competing priorities</li> <li>Confidence working independently and as part of a team</li> <li>A positive, adaptable and professional approach</li> <li>Strong computer skills, including MS Office Suite</li> <li>A commitment to accuracy, confidentiality and follow-through</li> </ul> <p>If you’re looking for a role where you can contribute to a busy and supportive team, we would love to hear from you.</p> <h1><strong>Why Choose Us?</strong></h1> <p>In return, PACCAR offers great working conditions, a friendly team environment, an excellent salary package including generous superannuation, salary sacrifice, corporate health benefits, education support and long-term employment and career opportunities.</p>