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Quick Service Restaurant Manager - Lodge at Big Springs (Truckee, CA, US) @ Vail Resorts

Truckee, CA, USOnsiteFull-time
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<p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Create Your Experience of a Lifetime!</strong></span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you&apos;ll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).</span><br> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Job Benefits</strong></span></p> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">MORE employee discounts on lodging, food, gear, and mountain shuttles</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">401(k) Retirement Plan </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Employee Assistance Program</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Excellent training and professional development</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Referral Program </span><br> </li> </ul> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Full Time roles are eligible for the above, plus:</span></p> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Free ski passes for dependents</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Critical Illness and Accident plans</span></li> </ul> <p> </p><p style="background-color:white;margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:10.0pt;line-height:107%;font-family:Arial, sans-serif">Job Summary:</span></strong></p> <p style="background-color:white;margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:107%;font-family:Arial, sans-serif">The Lodge at Big Springs is a cornerstone of the Northstar experience — a high-energy, high-volume mountain dining destination where great food, genuine hospitality, and unforgettable views come together. We’re looking for an experienced food and beverage leader to take the helm, build an exceptional team, and create the kind of guest experience people remember long after they have left the mountain.</span></p> <p style="background-color:white;margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:107%;font-family:Arial, sans-serif">This is more than a management role. It is a chance to shape a culture, develop people, and lead meaningful work in one of the most dynamic settings in the industry. As General Manager, you will lead a team of 50+ employees with real autonomy, partner closely with resort leadership, and make a visible impact on both the employee and guest experience. This full-time, year-round opportunity offers the chance to build something lasting — a team, a culture, and a standard of excellence that reflects your leadership.</span></p> <p style="background-color:white;margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <div> <p><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Job Specifications: </span></strong></p> <ul> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Starting Wage: $72,000.00 - $76,000.00 + annual bonus </span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Employment Type: Year Round </span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Shift Type: Full Time hours available </span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Minimum Age: At least 18 years of age </span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Housing Availability: No </span></li> </ul> </div> <div> <p> </p> </div> <p style="background-color:white;margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt"><strong><span style="line-height:107%;font-family:Arial, sans-serif">Job Responsibilities:</span></strong></span></p> <p style="background-color:white;margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:107%;font-family:Arial, sans-serif">You’ll oversee all aspects of daily operations at the Lodge at Big Springs — from service quality and food safety to labor planning, financial performance, and team development. With 50+ employees depending on your leadership, you will set the tone for how the team works together and how guests feel when they walk through the door.</span></p> <ul> <li style="background-color:white;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:107%;font-family:Arial, sans-serif">Outlet: Lodge at Big Springs, Northstar</span></li> <li style="background-color:white;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:107%;font-family:Arial, sans-serif">Full-time, year-round leadership role</span></li> <li style="background-color:white;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:107%;font-family:Arial, sans-serif">The budgeted pay range starts competitively, with actual compensation determined based on experience.</span></li> <li style="background-color:white;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:107%;font-family:Arial, sans-serif">Build and lead a diverse, high-performing team of 50+ through hiring, onboarding, scheduling, coaching, and performance development.</span></li> <li style="background-color:white;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:107%;font-family:Arial, sans-serif">Create a workplace culture grounded in accountability, inclusion, service, and continuous improvement.</span></li> <li style="background-color:white;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:107%;font-family:Arial, sans-serif">Deliver a consistently excellent guest experience in a fast-paced mountain resort environment.</span></li> <li style="background-color:white;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:107%;font-family:Arial, sans-serif">Own operational performance across service, food quality, sanitation, safety, inventory, labor, payroll, tip disbursements, and revenue reporting.</span></li> <li style="background-color:white;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:107%;font-family:Arial, sans-serif">Plan and manage labor in alignment with business levels, ensuring smart cost management and operational readiness throughout the season.</span></li> <li style="background-color:white;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:107%;font-family:Arial, sans-serif">Champion safety for employees and guests through strong practices, safety meetings, and a clean, well-maintained operation.</span></li> <li style="background-color:white;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:107%;font-family:Arial, sans-serif">Keep facilities and equipment in excellent condition through regular inspection, preventative maintenance, and timely follow-up.</span></li> <li style="background-color:white;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:107%;font-family:Arial, sans-serif">Partner with resort and food and beverage leadership to share insights, strengthen operations, and pursue continuous improvement.</span></li> <li style="background-color:white;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:107%;font-family:Arial, sans-serif">Maintain compliance with company policies, food safety standards, sanitation requirements, OSHA expectations, and applicable regulations.</span></li> </ul> <p style="margin:0.0in;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif"> </span></p> <p style="background-color:white;margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt"><strong><span style="line-height:107%;font-family:Arial, sans-serif">Job Requirements:</span></strong></span></p> <ul> <li style="background-color:white;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:107%;font-family:Arial, sans-serif">5+ years of restaurant or hospitality management experience</span></li> <li style="background-color:white;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:107%;font-family:Arial, sans-serif">A genuine passion for developing people and building teams where everyone can do their best work</span></li> <li style="background-color:white;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:107%;font-family:Arial, sans-serif">Experience managing high-volume operations with accountability for service standards, labor, and financial outcomes</span></li> <li style="background-color:white;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:107%;font-family:Arial, sans-serif">Strong communication skills — clear, direct, and respectful with both your team and your guests</span></li> <li style="background-color:white;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:107%;font-family:Arial, sans-serif">The ability to stay grounded under pressure and work through challenges with professionalism and sound judgment</span></li> <li style="background-color:white;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:107%;font-family:Arial, sans-serif">Comfort with Microsoft Office and operational reporting</span></li> <li style="background-color:white;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:107%;font-family:Arial, sans-serif">Flexibility to work nights, weekends, and holidays during peak season</span></li> <li style="background-color:white;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:107%;font-family:Arial, sans-serif">High school diploma or equivalent</span></li> <li style="background-color:white;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:107%;font-family:Arial, sans-serif">RBS alcohol certification and Food Safe Manager certification, both provided by the company</span></li> <li style="background-color:white;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:107%;font-family:Arial, sans-serif">Ability to lift and carry 40+ lbs. as needed for the role</span></li> </ul> <p style="background-color:white;margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="background-color:white;margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:107%;font-family:Arial, sans-serif">We welcome applications from candidates whose path does not check every box. If your leadership experience is strong and you are passionate about this kind of work, we would love to hear from you.</span></p> <p style="background-color:white;margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="background-color:white;margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt"><strong><span style="line-height:107%;font-family:Arial, sans-serif">Preferred:</span></strong></span></p> <ul> <li style="background-color:white;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:107%;font-family:Arial, sans-serif">Efficient in snow management and control.</span></li> <li style="background-color:white;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:107%;font-family:Arial, sans-serif">Background in high-volume food and beverage or mountain/resort environments</span></li> <li style="background-color:white;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:107%;font-family:Arial, sans-serif">A collaborative, forward-thinking approach — someone who sees change as opportunity</span></li> <li style="background-color:white;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:107%;font-family:Arial, sans-serif">Strong follow-through on administrative responsibilities and senior leadership requests</span></li> <li style="background-color:white;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:107%;font-family:Arial, sans-serif">Experience navigating complex team or guest situations with care and composure</span></li> </ul> <p style="background-color:white;margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="background-color:white;margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:107%;font-family:Arial, sans-serif">Northstar is committed to building a workforce that reflects the diversity of the communities and guests we serve. We strongly encourage applications from candidates of all backgrounds, identities, and experiences.</span></p><p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">The expected pay range is $72,000.00 - $76,000.00 + annual bonus. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. </span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><em>Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.</em></span></p> <p align="right"> </p> <p align="right"><span style="font-size:10.0px"><em>Requisition ID 514938</em><br><em>Reference Date: 05/20/2026 <br><em>Job Code Function: F&amp;B General Management</em></em></span> <span style="font-size:10.0px"><em><em> </em></em></span></p>

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