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Help Desk Supervisor @ TEKsystems

Boston, Massachusetts, USAOnsiteContractPosted 9 days ago

Opens on the employer's site

About this role

Embrace the role of a Help Desk Supervisor and lead a dynamic group supporting a major healthcare organization. Oversee SLA management, drive process improvements, and mentor technicians in a fast-paced environment. If you have strong leadership skills and a passion for service excellence, this is your opportunity to make a real impact.. Category: Helpdesk/Desktop

Skills

help desk managementservice desk operationssla managementperformance managementticketing systemsmentoringknowledge base managementstakeholder communicationdashboard reportingcustomer serviceautomation toolsai-enabled service desk tools

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Help Desk Supervisor at TEKsystems | ResuMinder Jobs