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Front of House Manager @ Accor

Amsterdam, nlOnsiteFull-timePosted 117 days ago

Opens on smartrecruiters

About this role

Do you have a passion for hospitality and are you ready for a new challenge within a fun, energetic team?

We are looking for an operational all-rounder with a strong focus on guests and employees. As Front of House Manager, you manage day-to-day operations at the Front Office and within F&B, while ensuring the cleanliness and presentation of all public areas.

You know how to get people moving, create a positive working atmosphere and keep your team motivated. With your leadership style, you ensure smooth daily operations so that you and your team can focus on what you do best: creating memorable experiences.

Together with our 3 Operations Supervisors and the team, you take hospitality at ibis Amsterdam Centre Stopera to the next level. You coordinate a multi-skilled team, ensuring that everyone is ready to support our guests wherever needed. You respond quickly and professionally to guest questions and feedback and play a key role in delivering an unforgettable stay.

We have a flat organization, encourage growth and truly believe that together we make the difference.

We are looking for a down-to-earth, enthusiastic team player who easily connects with guests and colleagues alike. You think in possibilities, stay calm under pressure and see coaching as your main mission.

You bring:

Proven leadership experience within the hospitality industryStrong communication and social skillsFluency in Dutch and English (due to our international guests)Flexibility to work shifts, weekends and public holidays What do we offer?

A competitive salary between €3200 and €3,400 gross per month, depending on experience A performance-based bonus25 vacation days per yearTravel allowance (from 5 km)Attractive discounts on stays, food and beverages at Accor hotels worldwideAn informal, friendly company culture with staff parties and team activitiesPlenty of opportunities for personal development and career growthInterested in this position? Please submit your CV and motivation via the apply button.

An assessment may form part of the selection process.

Skills

Customer ServiceNot ApplicableHospitality

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