About this role
We’re looking for a Sales Operations Analyst to join our UK&I team. This key role supports our commercial teams by improving operational efficiency, ensuring data accuracy, and delivering performance insights. Reporting to the Global Operations & Analytics Manager, you’ll help implement global strategies locally, with a focus on CRM optimisation, automation, and data-driven decision-making.
What you’ll do:
Sales Operations & Enablement
Support daily sales operations, including case management, delivery workflows, and CRM troubleshooting.Resolve issues quickly to minimise disruption.Drive process improvements and support training to enhance tool adoption.CRM & Process Excellence
Maintain accurate data in Salesforce CRM and CPQ systems.Support process rollouts with clear documentation and communication.Collaborate globally to ensure consistency and best practices.Automation & AI Integration
Identify opportunities to automate tasks and streamline workflows.Use AI tools to improve forecasting, lead scoring, and reporting.Work with global teams to implement scalable automation solutions.Commercial Governance
Support pricing governance and policy compliance.Assist with internal audits and identify areas for training or improvement.Analytics & Reporting
Deliver timely reports on sales performance, forecasting, and pipeline health.Maintain dashboards that provide actionable insights.Respond to ad hoc analysis requests from cross-functional teams.Collaboration
Partner with Sales, Product, Finance, and Tech teams to support strategic goals.Act as a bridge between UK&I and global operations to ensure regional needs are met. Bachelor’s degree (Preferable but not essential) Experience in an analytics or operations roleKnowledge of Microsoft Power BI & TableauStrong problem solving and analytical skillsExemplifies initiative, integrity and strives for continuous improvement and learning Grade: F/EB10
Benefits package includes:
Hybrid working - 2 days in the office - London basedGreat compensation package and discretionary bonus planCore benefits include pension, bupa healthcare, sharesave scheme and more!25 days annual leave with 8 bank holidays and 3 volunteering days. You can also purchase additional annual leave.Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
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