Implementation Manager @ National IT Board(NITB)

Having 8 years of experience with 4 years in ERP/application implementation. • Administer everyday workflow of all implementation processes and provide technical support to all associates. • Coordinate with team to resolve all issues within required timeframe and recommend appropriate changes to all policies and procedures and evaluate all implementation for team. • Provides training on developed software’s. • Monitor all implementation requests and administer staff working and assist team and senior implementation managers and provide required coaching for same. • Evaluate all management information reports and ensure achievement of all team objectives and provide support to senior implementation manager. • Evaluate all processes and provide technical support to all senior implementation managers and establish all client configuration requirements. • Collaborate with system integration team and ensure compliance to all client requirements and provide appropriate training to clients and ensure efficient implementation of all systems. • Develop all processes and tools for customer implementation lifecycle and identify all defects and provide an efficient interface with all marketing and technical departments. • Maintain all project plans and ensure compliance to timeframe and collaborate with stakeholders for all implementation processes. • Manages a team of implementation specialists that are responsible for the implementation of technical systems, software, hardware or solutions. • Oversees and supports multiple the implementation projects. Reviews external clients product demands, develops project plans and ensures that implementations are completed on time, within budget, and meet client expectations. • Requires a bachelor's degree. Typically reports to a director. Manages subordinate staff in the day-to-day performance of their jobs. • True first level manager. • Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. 16 Years of education (BS) in IT or any other relevant field. - Age relaxation has already been added. Job Location: Islamabad