Network Technical Assistant- Islamabad @ Pakistan Software Export Board (PSEB)

Qualification: BSCS, BSSE, BS IT, BS Telecom, BE Electronics/Telecom (minimum 16 years of education) from a university/institute recognized by HEC. Experience: Minimum 02-03 years post qualification experience as a network engineer / NTA Skills Required: • Excellent communication/ presentation skills with fluency in written and spoken English. • Ability to work under pressure and resolve problems efficiently. • Ability to lead and work effectively as part of a team. • Strong interpersonal skills and ability to work effectively at all levels in a collaborative team environment. • Well-versed with office productivity, MS Excel, Internet, and email applications Job Descriptions: • Responsible for maintenance and troubleshooting of IP Network at customer end and backbone connectivity. • Performing customer support and handling of customer queries • Responsible for Lease line data circuit monitoring. • Maintaining troubleshooting logs. • Providing technical and network support to the customer • Other related tasks assigned by the supervisor. • To provide technical support to bandwidth clients and ensure smooth network operations through vigilant monitoring of network performance. • Reporting to Regional Incharge of Data Node Operations • To interact with PSEB customers to ensure that they are satisfied with the services being provided by PSEB. Maximum age: 40 Years.