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About this role
Qualification: BSCS, BSSE, BS IT, BS Telecom, BE Electronics/Telecom (minimum 16 years of education) from a university/institute recognized by HEC. Experience: Minimum 02-03 years post qualification relevant experience Skills Required: Excellent communication/ presentation skills with fluency in written and spoken English Ability to work under pressure and to resolve problems in an efficient manner Ability to lead and work effectively as part of a team Strong interpersonal skills and ability to work effectively at all levels in a collaborative team environment Well versed with office productivity, MS Excel, Internet, and email applications Job Descriptions: Responsible for maintenance and troubleshooting of IP Network at customer end and backbone connectivity. Performing customer support and handling of customer queries Responsible for Lease line data circuit monitoring. Maintaining troubleshooting logs. Providing technical and network support to the customer Other related tasks assigned by the supervisor To provide technical support to bandwidth clients and ensure smooth network operations through vigilant monitoring of network performance. Reporting to Regional Incharge of Data Node Operations / Project Officer (Networks) To interact with PSEB customers to ensure that they are satisfied with the services being provided by PSEB Maximum age: 40 Years. Increment: 5% Annual increment