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About this role
Qualification: --------------- - 16 Years of education (BS) in field of IT or any other relevant field. Quota: -------- - Open Merit Experience: ------------ - Having 8 years of experience with 4 years in ERP/application implementation. Job Description: ------------------ - Administer everyday workflow of all implementation processes and provide technical support to all associates. - Coordinate with team to resolve all issues within required timeframe and recommend appropriate changes to all policies and procedures and evaluate all implementation for team. - Provides training on developed software’s. - Monitor all implementation requests and administer staff working and assist team and senior implementation managers and provide required coaching for same. - Evaluate all management information reports and ensure achievement of all team objectives and provide support to senior implementation manager. - Evaluate all processes and provide technical support to all senior implementation managers and establish all client configuration requirements. - Collaborate with system integration team and ensure compliance to all client requirements and provide appropriate training to clients and ensure efficient implementation of all systems. - Develop all processes and tools for customer implementation lifecycle and identify all defects and provide an efficient interface with all marketing and technical departments. - Maintain all project plans and ensure compliance to timeframe and collaborate with stakeholders for all implementation processes. - Manages a team of implementation specialists that are responsible for the implementation of technical systems, software, hardware or solutions. - Oversees and supports multiple the implementation projects. Reviews external client’s product demands, develops project plans and ensures that implementations are completed on time, within budget, and meet client expectations. - Requires a bachelor's degree. - Typically reports to a director. Manages subordinate staff in the day-to-day performance of their jobs. - True first level manager. - Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. - Age Relaxation is already included in maximum age.