About this role
Job summary
A flexible approach to work is essential for this role in line with the requirements of the Post in the Admissions Office/ Reception at Doncaster Royal Infirmary
Working with a team of highly committed staff to provide a first class and effective reception and admission service within the Women's and Children's Hospital.
This is a nights position working 2 nights on and 4 nights off and is a rolling 7 day rota to include weekend and bank holidays
You will play a vital role in ensuring the department runs smoothly outside of regular office hours.
You will be responsible for maintaining high standards of safety quality and efficiency while working independently but remaining as part of a small team
You must be able to remain calm and deal with issues effectively that may arise during the night shift. You will carry out core operational tasks to support the day staff
You must be bale to do a comprehensive handover to incoming day staff
Main duties of the job
To admit, transfer and discharge patients onto the hospital Patient Administration System following Policies and Procedures.
Liaison with nursing and medical staff and other patient service staff regarding patient admissions, discharges and transfers
Updating of all ward activity and ensuring the hospitals bed state is accurate at all times.
Providing general reception duties on the main reception in the Women's and Children's Hospital .
Providing wards with new notes if required and ID labels. Ensuring accurate tracking of any hospital notes
Recording of attendances outside of clinic ensuring accuracy of outcomes
Using relevant hospital systems in line with the role .
Be accurate and have a high level of attention to detail
Build and maintain close working relationships across the clinical administrative teams using standard Operating Procedures ( SOPS) to ensure functions of the role are carried out correctly and within given timescales
Undertaking any other duties which may be specifically allocated by the Team Leader or Service Manager.
About us
DBTH is one of Yorkshire's Leading acute trusts, serving a population of more than 440,000. Our services are based over three main hospital sites and several additional services employing over 7,000 colleagues. At DBTH we have a comprehensive framework of behaviours that guide us in our daily working lives, these form the DBTH Way. We pride ourselves on our commitment to the values of We Care and now the DBTH Way builds upon these foundations, providing further clarity on what it means to embody these values in our everyday interactions. As an organisation that supports flexible working, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.As an equal opportunities employer, we encourage applicants from all sectors of the community, particularly from under-represented groups including those with disabilities, members of our ethnic minorities and LGBTQ+ communities.We offer a range of benefits to support our people including:o Extensive range of learning opportunitieso NHS Pension Schemeo Generous holiday entitlement in line with Terms & Conditionso Comprehensive health and wellbeing supporto NHS Car Lease schemes and a range of salary sacrifice schemeo Discounts on restaurants, getaways, shopping and finance through external providers.
Job description Job responsibilities
Please see attached to the advert a job description and person specification for further details. Please ensure you read this document carefully.Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential.
Certificate of sponsorship
For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link below to check your eligibility. Check if you need a UK visa - GOV.UK
Please note that from 9th April2025, band 2 & 3 entry roles are no longer eligible for sponsorship.
Person Specification
Knowledge & Experience Essential
Experience of front of house or customer facing roles Demonstrate through experience prioritising workload and meeting deadlines
Desirable
Experience of lone working or working unsupervised Previous history of working in a healthcare environment
Qualifications & Training Essential
GCSE Grade C or equivalent qualification in English and one other subject or can show relevant work experience in a previous role Keyboard Skills - either through qualification or experience
Desirable
IT Qualification
Personal Attributes & Skills Essential
Organised and self motivated Excellent communication skills
Desirable
Experience of dealing with emotional and demanding circumstances
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Doncaster & Bassetlaw Teaching Hospitals NHS FT
Address Doncaster Royal Infirmary
Armthorpe Road
Doncaster
DN2 5LT
United Kingdom
Employer's website https://www.dbth.nhs.uk/ (Opens in a new tab)