About this role
Who We Are
Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.
What We Offer
Location: Singapore,SGP
You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more.
At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.
Key Responsibilities
Create and manage quotations and opportunities in the ERP system, ensuring timely delivery to customers. Accurately create and maintain Sales Orders within the ERP system. Proactively escalate and follow up on unmet customer requirements to ensure timely resolution. Handle complex customer inquiries through phone and email with professionalism and efficiency.
Maintain excellent communication with customers and internal stakeholders
Develop understanding of customer requirements and relationship with customers
Support system / projects testing (UAT/RIT) and resolve recurring system issues (e.g., B2B, ASN).
Develop knowledge of AMAT products
Functional Knowledge
Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines Business Expertise
Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market Leadership
Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements Problem Solving
Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information Impact
Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies Interpersonal Skills
Explains difficult or sensitive information; works to build consensus Additional Information
Time Type: Full time
Employee Type: Assignee / Regular
Travel: Not Specified
Relocation Eligible: No
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.