About this role
Job summary
We are looking for someone who is passionate about Cancer Services and blood disorders, supporting patients and delivering improved pathways for our patients.
You must be able to organise and prioritise your own workload to meet the demands of the role. Have the ability to function and communicate effectively as part of a team, the ability to exercise sound judgement in relation to problem solving and identifying situations requiring further advice.
Hospital Site - Burton Hospital
Main duties of the job
You should have excellent communications skills, work closely with clinical and non-clinical staff with a flexible, patient centred approach. You will provide support and signposting to cancer patient's and their relative's in person and on the telephone. You will support the CNS team with administrative duties such as triaging phone calls and referring to the most appropriate service or CNS, booking appointments, and completing referrals if required. Email administration. Communicating with partner NHS Trusts to ensure a smooth, efficient pathway for patients referred into tertiary services for their cancer care. The post holder will be responsible for offering and completing Holistic Needs Assessments with patients either face to face or over the telephone, this will involve signposting for support where required as well as follow up on actions not requiring CNS support. You will act with compassion and understanding towards patient and their families. As part of the CNS team you will work with the multi disciplinary team. The post holder will work alongside the CNS team to deliver local cancer support groups including providing administrative support. Closing date of applications: 13 July 2026
Interview date: 27 July 2026
About us
As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together
Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.
In return we will offer:
Development opportunities, including both professional and leadership development On-going support through every step of the way from recruitment to when you join our team and beyond. A variety of other staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes Key Facts about our Trust:
We see on average 4810 OP appointments per day. We are the 4th busiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week. An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country. Our hospitals admit an average of 195 emergency patients daily. Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres. We are one of only 7 Trusts nationally with more than 50 operating theatres. We carry out more than 140 elective procedures each working day.
Job description Job responsibilities
Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.
UHDB is committed to fair and transparent recruitment. We welcome authentic applications that reflect your own skills, experience and motivations for the role. While we understand that candidates may use AI tools for grammar, formatting or accessibility purposes, applications that appear to be substantially AIgenerated may be subject to additional review. If this applies to your submission, we will let you know and may ask for clarification. Please ensure your application accurately represents your experience and is written in your own words.
Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorshipSkilled worker: Health and Care Visa | NHS Employers
Your application (for shortlisting purposes) is assessed based on the Person Specification in the job advert (below).
Skilled worker: Health and Care Visa
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Person Specification
Communication Essential
Demonstrable previous experience of communicating with patients
Desirable
Experience of communicating with patients on a cancer pathway
Knowledge & training Essential
GCSE or equivalent in English at grade C or above Knowledge & ability to signpost patients to appropriate services
Desirable
Medical terminology knowledge Knowledge of cancer care pathways
Experience Essential
Experience in a patient facing role
Skills Essential
Ability to work on own initiative and unsupervised
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name University Hospitals of Derby and Burton NHS Foundation Trust
Address Queen's Hospital Burton
Belvedere Road
Burton-On-Trent
DE13 0RB
United Kingdom
Employer's website https://www.uhdb.nhs.uk/ (Opens in a new tab)