About this role
Position Summary
MUST LIVE IN NJ, PA, OR FL
We are seeking a Billing Coordinator with a strong focus on Accounts Receivable to support our revenue cycle operations. This role is responsible for claim follow-up, payment posting, and resolving outstanding balances to ensure timely and accurate reimbursement. The ideal candidate is persistent, detail-oriented, and knows how to navigate payer issues without letting claims sit untouched.
Key Responsibilities
• Perform timely follow-up on outstanding insurance claims and unpaid accounts
• Investigate and resolve claim denials, rejections, and underpayments
• Post insurance and patient payments accurately and reconcile discrepancies
• Identify trends in denials or payment issues and escalate as needed
• Work aging reports and prioritize accounts based on timely filing and payer guidelines
• Communicate with insurance companies to obtain claim status, reprocess claims, or correct errors
• Submit corrected claims, appeals, and supporting documentation as needed
• Collaborate with coding and front-end teams to resolve billing issues at the source
• Maintain accurate account documentation and follow-up notes in the system
Qualifications
• MUST LIVE IN NJ, PA, OR FL
• Strong understanding of insurance guidelines, including Medicare, Medicaid, and commercial payers
• Experience working denials, appeals, and payer correspondence
• Familiarity with EHR/PM systems and clearinghouses
• High attention to detail with strong problem-solving skills
• Ability to manage a high-volume workload and meet productivity goals
• Must have a minimum of High School diploma or equivalent
Preferred Skills
• Experience in a specialty practice (e.g., neurosurgery, orthopedics, or similar)
• Knowledge of denial trends and root cause analysis
• Strong organizational skills and ability to prioritize effectively
• Confident communication skills when working with payers and internal teams
Work Environment
• Full-time position
• In-office, Remote or Hybrid
We are an equal opportunity employer and value diversity at all levels of the organization.