About this role
Join the Newstel Talent Pool – Multilingual Customer Service Agents
At Newstel Portugal, we’re building a Talent Pool of skilled virtual Customer Service Agents who are fluent in English plus one of the following languages:
• Portuguese
• Spanish
• Italian
• German
• Dutch
• Swedish
• Danish
This is not for a current opening, but by joining our Talent Pool you’ll be the first to hear about exciting future opportunities.
Why Join Our Talent Pool?
• Be considered early for upcoming roles across our expanding international projects.
• Flexible work options:
• Fully remote across Portugal
• Access to modern offices near Lisbon and Faro
• Become part of a multilingual, innovative, and people-focused team supporting global e-commerce clients.
What We’re Looking For
• Fluency in English plus one of the listed languages.
• A minimum of 1 year’s experience in virtual customer service.
• Ideally, experience across multiple channels: voice, email, and live chat.
• Strong communication skills, empathy, and a passion for delivering excellent service.
What’s Next?
By applying, you’re expressing interest in joining our Talent Pool.
When roles become available that match your profile, you’ll be contacted directly by our recruitment team.
Ready to connect with future opportunities at Newstel Portugal?
Apply now and become part of our growing international talent community!