About this role
IT Technician
Essential Functions:
• Install and/or replace new personal computers
• Set up Peco, Microsoft Office, and other applications.
• Install and/or replace printers.
• Setup, configured, and troubleshoot network printers.
• Connect network printers to personal computers.
• Troubleshoot and correct personal computer problems reported by Team Members.
• Communicate computer equipment changes to the Infrastructure Team.
• Replace computer parts to include: disk drives, DVD/CD drives, power supplies, monitors, maintenance kits for printers, phone sets.
• Interact with hardware support vendors to facilitate repair of computers still under factory warranty.
• Travel to Peco facilities within their scope of responsibility, and at times may have to travel to facilities outside of their scope.
• Learn and exhibit the Peco values: Safety, Teamwork, Mutual Respect, Accountability, and Honesty.
• Identify and report any suspicious situations to immediate supervisor or plant management official.
Physical/Mental Requirements:
• Primarily working in an office environment, but may be required to work in a warm/wet/damp environment and/or a cold room temperature environment.
• Standing/walking 100% of the workday, as well as sitting for long periods of time.
• Lifting various computer-related equipment.
• Able to bend, stoop, and climb steps.
Qualifications:
• Strong verbal and written communication skills.
• Able to multi-task and prioritize.
• Experience in a fast-paced environment.
• Must have good working knowledge of Microsoft platforms to include: Office 2016 (all levels, Home & Business, Professional) to current version; Windows Desktop Operating Systems.
• Good understanding of network concepts and terms
• Ability to work independently with little or no supervision.