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Manager, Operations @ MIC

Singapore, SGOnsiteFull-time
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About this role

Primary Responsibilities

• Lead safe, efficient day-to-day manufacturing operations across all shifts

• Deliver production plans in line with quality standards and on-time performance expectations

• Monitor performance and drive timely resolution of operational issues

• Maintain strong floor presence and visible leadership with teams

• Ensure strong alignment between Production and Maintenance to deliver reliability and schedule attainment

• Execute preventive maintenance and reliability plans to minimize downtime

• Align staffing, scheduling, and priorities with production demand and capacity

• Identify and resolve recurring operational issues through structured problem solving

• Lead, coach, and develop team leaders, technicians, and operators

• Ensure teams are trained and capable to meet safety, quality, and production requirements

• Drive accountability, engagement, and consistent performance across shifts

People Development & Organizational Leadership Responsibilities

• Develop Production and Maintenance Leads through structured coaching, clear expectations, and actionable feedback

• Maintain succession plans for key roles, identifying readiness, gaps, and development actions

• Reinforce a consistent leadership culture aligned with Michelman values and performance expectations

• Support workforce planning, including staffing, organization design, and hiring needs in partnership with HR

• Lead change initiatives with clarity and alignment across all levels of the organization

• Identify high-potential talent and create targeted development opportunities to build future leaders

• Foster a culture where accountability and development are both expected and actively reinforced

Environmental, Health, & Safety Responsibilities

• Ensure full compliance with all EHS and regulatory requirements, holding teams accountable for safe work practices

• Reinforce a strong safety culture through proactive hazard identification, near-miss reporting, and risk mitigation

• Ensure MOC processes are followed rigorously for all operational changes

• Lead or support incident investigations, ensuring root causes are addressed with sustainable corrective actions

• Maintain site readiness for emergency response, audits, and regulatory inspections

Quality Responsibilities

• Ensure adherence to standards, process controls, and batch accuracy across all shifts

• Partner with Quality to resolve issues and prevent recurrence through root cause analysis

• Maintain audit-ready production and maintenance records and documentation

• Support customer audits and ensure a consistent, credible operational response

Continuous Improvement & Equipment Ownership Responsibilities

• Drive continuous improvement efforts focused on safety, reliability, quality, and productivity

• Support integration of reliability and maintenance programs to improve equipment performance

• Partner with Engineering on improvements that reduce downtime and support capacity needs

• Build a culture where issues are identified early and addressed with urgency and discipline

Critical Competencies, Knowledge, Skills, and Abilities

• Strong, hands-on operational leadership with the ability to manage daily plant execution

• Working knowledge of chemical manufacturing and regulated environments (PSM, GMP, ISO)

• Proven problem-solving and analytical capability

• Ability to manage competing priorities in a fast-paced environment

• Effective communication and collaboration across functions and levels

• Demonstrated ability to develop others and build team capability

• Focus on continuous improvement and disciplined execution

Education and Experience

• Bachelor's degree in Engineering, Science, or related field preferred

• 10+ years of experience in manufacturing or operations leadership

• Experience in chemical or regulated manufacturing environments preferred

• Demonstrated experience with incident investigations, audits, and quality systems

• Proficiency with continuous improvement methodologies and structured problem-solving tools

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