About this role
The Financial Services Specialist is responsible for delivering exceptional member service while driving sales and deepening relationships. This role combines accurate and efficient transaction processing and account opening; providing personalized financial guidance in all branch interactions while also leveraging member outreach to identify and communicate opportunities and successfully sell Credit Union products and services to achieve goals. It requires strong communication, relationship-building, and time management skills, along with a commitment to risk mitigation, fraud prevention, and adherence to operational procedures.