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Senior Manager, CRM @ Stryker

Tokyo, JPOnsiteFull-time
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About this role

Work Flexibility: Hybrid or Onsite

Responsibilities(職務内容) Responsibility and accountability for the development, delivery, implementation reporting of CRM(Salesforce.com) to achieve key business objectives across Japan Commercial

• Engage with relevant internal stakeholders to implement CRM(Salesforce.com) functionalities to drive the business needs and support the sales strategy • Develop tailored dashboards / reports to monitor performance data and track progress ensuring they are easy to use and implement for the end user • Reinforce digital marketing and sales force leveraging CRM(Salesforce.com) functionalities and Ai technologies for entire Japan business • Measure the activity of the sales force and monitor their results while also aligned to the needs of relevant stakeholders • Contemplate the sales strategy and territory design working with commercial leadership based on activities and market data • Adhere, without exception, to Corporate compliance and ethics policies

Requirements(求めるスキル・経験等)

• Strong leadership capabilities • High level of computer literacy and knowledge of business systems, in particular, need to highly experienced CRM(Salesforce.com) • Data management skills and experience for delivering the data generated by CRM(Salesforce.com) • Power BI / Excel by Power Query/Pivot / SQL data collecting • Excellent communication, relationship-building, organizational, and presentation skills • Strong oral and written communication skills in Japanese and English to effectively build relationships with stakeholders across the business both at a local and regional/global level • English Language Skill (英語力) ビジネスレベルの英語力を有するものを優遇(Fluent in English )

Travel Percentage: None

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