About this role
Senior Customer Success Manager (Enterprise) at Userpilot. Location: Austin, Texas, United States. Role: managing accounts, driving adoption, leading reviews Requirements: 5+ years in customer success or strategic account management at B2B SaaS with enterprise experience; executive presence, account planning, data-driven decision-making, comfort with technical/product conversations, and ability to use AI tools. Category: Customer Service Seniority: Senior Level Tools: CRM, AI tools, APIs, JavaScript Commitment: Full Time Workplace: Hybrid Languages: English