About this role
Customer Success Manager - Premium Service at AppDirect. Location: San Salvador, San Salvador, El Salvador. Role: supporting CSM, triaging inbox, preparing reports Requirements: Experience in customer service, client support, or account coordination (ideally in SaaS/software). Proficiency with Google Workspace and/or Microsoft Office, CRM familiarity, data analysis/reporting skills, strong written and verbal communication, proactive and adaptable. Category: Customer Service Seniority: Entry Level Tools: Google Workspace (Docs, Sheets, Slides), Microsoft Office, Slack, CRM Commitment: Full Time Workplace: Remote Languages: English