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Lead Credit @ Stryker

Gurugram, Haryana, INOnsiteFull-time
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About this role

Work Flexibility: Onsite

What you will do:

• Oversee end-to-end credit operations, including credit hold/release processes aligned with approved credit terms and organizational policies. • Ensure full compliance with company credit policies across all customer accounts. • Manage daily credit activities in collaboration with cross-functional internal teams. • Develop, manage, and distribute accurate and timely customer credit MIS reports to internal and external stakeholders. • Create and maintain AR MIS dashboards to support business heads in periodic credit reviews and informed decision-making. • Design and generate audit-ready and analytics-ready reports/dashboards tailored to regional and global requirements. • Manage complete customer onboarding and settlement processes, including end‑to‑end lifecycle mapping and continuous process improvements. • Support key customer account reconciliations and ensure closure of operational gaps. • Maintain and govern customer master data, ensuring accuracy, integrity, and proper categorization. • Identify and eliminate duplicate records and conduct monthly data integrity checks. • Conduct regular stakeholder calls across geographies to align credit processes with India-specific requirements. Address and resolve customer queries promptly while maintaining proactive communication. • Leverage strong IT proficiency—especially in JDE and Business Intelligence (BI) tools—to drive process automation and enable data-driven decision-making

What you need:

• Minimum 5 years of experience in Accounts Receivable (AR) and Credit Management roles. • Prior industry experience in a similar domain is preferred. • Qualified finance professional (e.g., MBA Finance, CA, CMA, or equivalent) with strong communication and stakeholder‑management capabilities. • Demonstrated operational acumen, with the ability to manage high‑volume, execution‑focused credit and AR processes. • Strong proficiency in MS Office tools, particularly Excel (advanced formulas, data analysis) and PowerPoint (presentations, dashboards). • A high‑ownership mindset with a dedicated, accountable, and proactive approach to responsibilities

Travel Percentage: 20%

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