About this role
Essential Job Responsibilities
PR–SR Coordination and Quarterly Review Mechanism
• Coordinate with Sub-Recipients (SRs) to schedule and organize quarterly review meetings with the Principal Recipient (PR).
• Prepare structured agendas in consultation with the Director TB Program and relevant teams.
• Document detailed minutes of meetings (MoMs), ensuring clarity of decisions and action points.
• Establish and maintain a systematic follow-up mechanism to track progress on agreed actions with SRs.
• Provide regular updates to the Director TB Program on status of action points and implementation bottlenecks.
Data Analysis, Synthesis, and Decision Support
• Coordinate closely with the Senior Program Officer – Data Analyst, Data Management Unit (DMU), and TB program component leads.
• Facilitate analysis and triangulation of program data to generate actionable insights.
• Develop concise analytical briefs, dashboards, and summaries for the Director TB Program, SPMs, and STA.
• Ensure the segregation of data and analysis on the basis of gender, disability, age etc
• Support evidence-based decision-making by translating complex datasets into meaningful programmatic recommendations.
• Ensure alignment of analyzed data with donor reporting requirements, particularly for Global Fund grants.
• Provide quarterly progress against project indicators for all Sub-Recipients (SRs) to the Director TB Programme
Support to PUDR Development and LFA Processes
• Assist the SPM – Case Finding in the development and consolidation of Progress Update and Disbursement Requests (PUDRs).
• Coordinate with finance, program, and DMU teams to ensure completeness and accuracy of submissions.
• Support verification processes with the Local Fund Agent (LFA), including documentation and response to queries.
• Contribute to strengthening internal quality assurance mechanisms for donor reporting.
Internal Program Review and Coordination
• Lead the organization of internal program review meetings under the guidance of the Director TB Program.
• Develop meeting agendas, ensure participation of relevant stakeholders, and document minutes.
• Track and follow up on implementation of decisions and action points from internal reviews.
• Support cross-component coordination to ensure timely resolution of programmatic issues.
Community Feedback and Accountability (CARM) Coordination
• Coordinate closely with the CARM focal person to track and review community feedback received through established accountability mechanisms.
• Facilitate timely, gender and inclusion-based analysis and categorization of feedback in collaboration with relevant teams.
• Support in addressing feedback and complaints through proactive coordination with TB program unit leads and/or Sub-Recipients (SRs), as appropriate.
• Ensure systematic follow-up and closure of feedback cases and keep the Director TB Program informed of critical issues and trends.
• Contribute to strengthening accountability to affected populations by ensuring feedback is translated into program improvements where relevant.
• Incorporate CARM related agenda points in all internal review meetings
• Ensure the incorporation of CARM feedback and programme/activities revision based on the feedback, in all internal and external reporting.
General Coordination and Reporting Support
• Support the Director TB Program in ensuring effective coordination across program units and stakeholders.
• Contribute to preparation of presentation, management briefs, summaries, and strategic documents as required.
• Facilitate communication between program, data, and operational teams to ensure alignment.
SAFEGUARDING RESPONSIBILITIES
• Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.
• Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.
• Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.
Supervisory Responsibility
Senior Program Officer – Data Analyst
Accountability
Reports Directly To: Director TB Program
Works Directly With: Senior Program Manager- Case Finding, Senior Technical Advisor,
Senior Program Manager- Business Development, ECF, ACF, PPM, Specimen Transportation, TPT/TB-HIV & CHTB teams, Data Management team, MEL team, PR Unit
Knowledge and Experience
• Master's degree in Statistics, Social Sciences, or a related field
• Minimum 7 years of relevant experience in development sector or with corporate entities
• Strong skills in:
• Data analysis and interpretation
• Report writing and documentation
• Presentation development
• Multi-stakeholder coordination
• Demonstrated ability to translate data into actionable insights
• Excellent written and verbal communication skills in English
• Excellent presentation skills
Success Factors
Must have strong coordination, analytical, and problem-solving skills. Must be a team player, be able to work proactively. Must be adaptable and flexible. Should be able to work under stress. Time management is critical to the success of this program.
Ongoing Learning
In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development
Team Engagement and Effectiveness
Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.
We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.
Equal Employment Opportunity
Mercy Corps is an equal opportunity employer committed to providing equal employment opportunities to all employees and qualified applicants for employment without regard to race, color, sex, sexual orientation, religion or belief, national origin, age, disability, marital status, veteran status, or any other characteristics protected under applicable law.
Safeguarding & Ethics
Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.
As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline ([email protected]).
NOTE:
• Only shortlisted candidates will be called for an interview.
• The management reserves the right to accept or reject any or all CV(s) without assigning any reason.
• Preference will be given to local candidates.
We are an equal employment opportunity employer; however, this position is specific for female only.