About this role
Job Summary
The Food Farmacy Associate supports daily operations of a food-as-medicine program by packaging and delivering food to patients, coordinating deliveries and documentation in the EHR based on the task.
Minimum Qualifications
• Education: High school diploma or GED required
• Maryland resident
• Individuals eligible for the Maryland Service Year Program (generally ages 18–24)
• Experience: No prior experience required
• Licensure/Certification: None required
• Skills & Abilities:
• Safe driving practices and a clean driving record
• Time management and ability to meet delivery schedules
• Strong attention to detail and organization
• Ability to lift and carry bags (typically 25–50 lbs)
• Basic inventory tracking and documentation skills
• Customer service and communication skills
• Reliability and punctuality
• Problem-solving skills and adaptability in the field
• Familiarity with GPS/navigation tools
What You'll Do
· Package and prepare food bags according to program guidelines
· Load, transport, and deliver food to patients safely and on schedule
· Verify deliveries and maintain accurate logs and documentation
· Communicate with patients and team members regarding deliveries, issues and delays
· Provide friendly, respectful service during patient interactions
· Support overall Food Farmacy operations, as needed
What the Job is Really Like
· Fast-paced, hands-on work most of the day
· A mix of packing food and being on the road for deliveries
· Repetitive tasks (packing bags, loading/unloading)
· Lifting and moving items throughout your shift
· Working in different weather conditions during deliveries
· Following a set schedule but needing flexibility for changes
· Independent work while driving, team-based work while packing
· Interacting with patients—being friendly and respectful matters
· Staying organized to keep deliveries accurate and on time
· Feeling a sense of purpose helping people access healthy food
Work Environment & Demands
· Combination of time spent driving in the community, packing bags in the kitchen and assisting at the Food Farmacy pick-up location
· Regular lifting, carrying, and loading of bags (up to 25–50 lbs)
· Standing, walking, and repetitive tasks for extended periods
· Exposure to varying weather conditions during deliveries
· Fast-paced environment with set schedules and occasional route changes
What Success Looks Like
· Deliveries are accurate, on time, and completed safely
· Food bags are packed correctly and meet quality standards
· Inventory is organized and discrepancies are minimal
· Positive, respectful interactions with patients and team members
Caring for Our Team We offer a comprehensive benefits package to support our employees' well-being and professional growth. Benefits include health, dental, and vision insurance available starting the 1st of the month following date of hire, along with life insurance, & short and long-term disability coverage. Paid Time Off begins accruing from day one, and we also provide a 401k plan, an education assistance program, and an employee assistance program. Additionally, employees working evening, night, or weekend shifts may be eligible for a shift differential, adding even more value to your role.
Happy to Help
At Meritus, we believe in a collaborative and caring work environment. Interactions are an opportunity to learn, listen and to be there for one another. Therefore, we provide warm welcomes, hospitality-driven closures, and are always Happy to Help.