About this role
Senior Customer Success Manager at HealthJoy. Location: Chicago or United States. Role: managing accounts, driving retention, mentoring teammates Requirements: Benefits industry experience required, 7+ years customer-facing account leadership, experience managing mid-market accounts and driving retention/expansion, proficiency with Gong/Looker/Gainsight, willingness to travel ~10-20%. Category: Sales Seniority: Senior Level Tools: Gong, Looker, Gainsight Commitment: Full Time Workplace: Remote Languages: English