About this role
Customer Success Manager at HealthJoy. Location: Chicago or United States. Role: managing accounts, driving retention, closing expansions Requirements: Benefits experience required; 4+ years customer-facing account leadership; proven retention and expansion success; strong executive presence, commercial acumen, and data-driven skills; willingness to travel ~15-20%. Category: Sales Seniority: Mid Level Tools: HealthJoy Benefits OS, Claude, Gemini Commitment: Full Time Workplace: Remote Languages: English