About this role
EASTWOOD | Security Analyst at Maj. Location: Quezon City, NCR, Philippines. Role: Answering tickets, Troubleshooting issues, Maintaining SLAs Requirements: 2+ years IT help desk experience; MCP or ITIL preferred; IT degree; Windows/AD knowledge; ServiceNow experience; strong communication; able to multitask. Category: Information Technology Seniority: Mid Level Tools: Windows, MacOS, Office Suite, Active Directory, GPO, VPN, ServiceNow, Cisco, SolarWinds, VOIP Certifications: mcp, itil () Commitment: Full Time Workplace: Onsite Languages: English, French, German, Spanish