About this role
EASTWOOD | Security Analyst at Maj. Location: Quezon City, National Capital Region, Philippines. Role: Provide first line support, Log and resolve incidents, Coordinate with vendors and teams Requirements: ITIL or service desk experience; MCP desirable; 2+ years tech support; strong communication; Windows/macOS/AD familiarity; incident management; knowledge of networks and VPN; ServiceNow or similar ticketing. Category: Information Technology Seniority: Entry Level Tools: Windows, MacOS, AD/GPO, VPN, ServiceNow, SolarWinds, Microsoft Office Certifications: mcp, itil () Commitment: Full Time Workplace: Onsite Languages: English