About this role
Help Desk Analyst - US at Cyera. Location: New York or Israel. Role: troubleshooting hardware, supporting users, managing endpoints Requirements: 5+ years IT support experience, advanced macOS and Windows administration, Jamf Pro/MDM, Google Workspace, Microsoft 365, Zoom, Slack, Okta/Active Directory, basic networking (DNS, DHCP, VPN); local to NYC and onsite 3–4 days/week. Category: Information Technology Seniority: Senior Level Tools: macOS, Windows, Jamf Pro, Google Workspace, Zoom, Slack, Microsoft 365, Neat, Logitech, Jira, Okta, Active Directory, DNS, DHCP, VPN Commitment: Full Time Workplace: Hybrid Languages: English