About this role
Support Operations Manager, Technical Support at Cyera. Location: Tel Aviv-Yafo, Tel Aviv District, Israel. Role: owning automation, designing processes, managing tickets Requirements: 5+ years in technical support or operations, experience with support tooling, automation, AI, ticket workflows, strong process design and communication skills. Category: Business Operations Seniority: Senior Level Tools: Zendesk, ServiceNow, Jira, SFDC, Intercom, Torq, Make, Zapier, ChatGPT, Claude, Gemini, Looker, Tableau, Sigma, Microsoft Power BI, SQL Commitment: Full Time Workplace: Onsite Languages: English