About this role
Service Desk Analyst L2 at Netrio. Location: McKinney, Texas, United States. Role: resolving issues, deploying devices, maintaining policies Requirements: 5+ years IT support experience; deep expertise in Microsoft 365/Exchange/Intune/Defender, email authentication (SPF, DMARC, DKIM), patching tools (Ivanti, SCCM, JAMF), endpoint protection, Veeam/Rubrik/Zerto, ServiceNow; strong troubleshooting and communication. Category: Information Technology Seniority: Senior Level Tools: Microsoft 365, Microsoft Exchange, Microsoft Intune, Microsoft Defender, Microsoft Azure, Ivanti, SCCM, JAMF, Veeam, Rubrik, Zerto, ServiceNow, Umbrella, INKY, Proofpoint, MFA, VDI, DNS, SPF, DMARC, DKIM Commitment: Full Time Workplace: Onsite Languages: English