About this role
IT Service Desk Analyst at Emrgroup. Location: Warrington, England, United Kingdom. Role: providing support, troubleshooting issues, documenting incidents Requirements: Provide 1st-line IT support for Windows/MacOS; experience with Microsoft Office 365, Active Directory, Azure AD, Intune, network fundamentals (LAN/WAN/DNS/DHCP/VPN); VoIP and hardware troubleshooting; full driving licence. Category: Information Technology Seniority: Entry Level Tools: Windows, MacOS, Microsoft Office 365, Microsoft OneDrive, Microsoft SharePoint, Microsoft Active Directory, Microsoft Azure AD, Microsoft Intune, LAN, WAN, DNS, DHCP, VPN, VoIP Certifications: driving licence Commitment: Full Time, Seasonal Workplace: Onsite Languages: English