About this role
Quality Assurance Monitoring and Testing Analyst at Bhg-inc. Location: United States. Role: conducting monitoring, analyzing findings, reporting results Requirements: Bachelor's degree required; 2+ years monitoring/testing or QA/compliance experience (collections/financial services preferred); proficiency with speech analytics, CRM, MS Word/Excel/PowerPoint; strong analytical and communication skills. Category: Quality Assurance Seniority: Entry Level Tools: speech analytics, CRM systems, Email, Microsoft Word, Microsoft Excel, Microsoft PowerPoint Certifications: quality assurance, compliance Commitment: Full Time Workplace: Remote Languages: English