About this role
Help Desk Analyst II (On-site) - Contract at Windward Risk Managers. Location: Boca Raton, Florida, United States. Role: answering requests, troubleshooting endpoints, managing accounts Requirements: Bachelor's degree or 4 years IT support experience; Windows and macOS support; Active Directory and Microsoft 365 account administration; hardware, software, and network troubleshooting; RMM/NinjaOne experience; strong communication and problem-solving. Category: Information Technology Seniority: Mid Level Tools: Windows, macOS, Active Directory, Microsoft 365, RMM, NinjaOne Commitment: Full Time, Contract Workplace: Onsite Languages: English