About this role
Customer Service Escalation Specialist (Mid-Day Shift) - Florida at Windward Risk Managers. Location: Alabama or Arkansas or California or Connecticut or Florida or Georgia or Kentucky or Missouri or North Carolina or Nevada or Ohio or South Carolina or Tennessee or Texas or Virginia or Wisconsin. Role: managing escalations, analyzing endorsements, responding emails Requirements: Valid Florida insurance license (2-20 or 20-44), high school diploma, 5+ years Florida homeowners insurance experience, strong underwriting knowledge, advanced Microsoft Office skills, excellent written and oral communication. Category: Customer Service Seniority: Senior Level Tools: Microsoft Office, Microsoft Excel, Microsoft Word Certifications: 2-20, 20-44 Commitment: Full Time Workplace: Remote Languages: English