About this role
Customer Service Escalation Specialist (Mid-Day Shift) - Florida at Windward Risk Managers. Location: Boca Raton or Alabama or Arkansas or California or Connecticut or Florida or Georgia or Kentucky or Missouri or North Carolina or Nevada or Ohio or South Carolina or Tennessee or Texas or Virginia or Wisconsin. Role: managing escalations, analyzing endorsements, providing responses Requirements: Valid Florida insurance license (2-20 or 20-44), high school diploma, 5+ years Florida homeowners insurance experience, advanced Microsoft Excel/Word, strong decision-making and communication skills. Category: Customer Service Seniority: Senior Level Tools: Microsoft Excel, Microsoft Word Certifications: florida insurance (2-20 or 20-44) Commitment: Full Time Workplace: Remote Languages: English, Spanish