About this role
Support Operations Analyst at Zipline. Location: South San Francisco, California, United States. Role: Review interactions, Audit quality, Document SOPs Requirements: 2+ years in customer support, operations, QA, or process improvement; strong communication and documentation; identify inefficiencies; cross-functional; analytical with reporting tools. Category: Business Operations Seniority: Mid Level Tools: Mode, Thoughtspot, Google Sheets Commitment: Full Time Workplace: Onsite Languages: English