About this role
Telecommunications Analyst at Nationwide. Location: Swindon, England, United Kingdom. Role: providing reporting, analyzing data, optimizing IVR Requirements: Advanced PC skills (Visio, Access, Microsoft Excel, Word, PowerPoint, Outlook); advanced data analysis in Excel; strong understanding of telephony/IVR systems, call centre and internet developments; reporting, documentation, problem-solving, and strong communication skills. Category: Information Technology Seniority: Mid Level Tools: Microsoft Visio, Microsoft Access, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook, IVR Commitment: Full Time Workplace: Onsite Languages: English