About this role
Implementation Support Analyst at Hinduja Global Solutions Ltd. Location: Bonifacio Global City, National Capital Region, Philippines. Role: triaging tickets, supporting implementations, querying databases Requirements: 2+ years in technical support/implementation or SaaS operations; strong SQL, Zendesk ticketing experience, familiarity with integrations (REST APIs, webhooks), database/querying, UAT, and good written communication. Category: Information Technology Seniority: Entry Level Tools: Zendesk, SQL, REST APIs, webhooks, iPaaS, Jira, Asana, Metabase, Looker, Power BI, Python Commitment: Full Time Workplace: Onsite Languages: English