About this role
Support Analyst at All Lines Technology Inc. Location: Cranberry Township or Pittsburgh. Role: serving users, escalating issues, documenting interactions Requirements: Customer-facing support role providing first-contact assistance, escalating technical issues, documenting interactions, and maintaining support documentation; experience in customer service and familiarity with ticketing systems preferred. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Onsite Languages: English