About this role
Service Desk Analyst at IDP Education Limited. Location: Chennai, Tamil Nadu, India. Role: providing support, logging tickets, diagnosing issues Requirements: Proven service desk/IT support experience, familiarity with ITIL, strong troubleshooting across hardware/software, experience with ticketing/service desk tools, and excellent communication skills. Category: Information Technology Seniority: Mid Level Tools: Windows, ITIL Certifications: comptia a+, itil foundation Commitment: Full Time Workplace: Onsite Languages: English