About this role
Problem Manager at Creative ITC. Location: United Kingdom. Role: analyzing incidents, driving remediation, validating causes Requirements: Experience optimising problem management in ITIL-aligned service desks; working knowledge of cloud, virtualisation, networking, security and modern workplace; experience with Autotask, SolarWinds, and NinjaOne; strong analytical and communication skills. Category: Information Technology Seniority: Mid Level Tools: Autotask, SolarWinds, NinjaOne Certifications: itil Commitment: Full Time Workplace: Onsite Languages: English