About this role
ACE ASD Shift Supervisor at Aretec Inc. Location: Ashburn or Orlando or San Antonio. Role: Provide supervision, Monitor tickets, Coordinate bilingual coverage Requirements: 2 years IT help desk or customer support; 1 year supervisory experience; strong communication and leadership; bilingual coverage experience; CBP BI background desired. Category: Information Technology Seniority: Mid Level Tools: ServiceNow, HDI Support Center Team Lead Certification Commitment: Full Time Workplace: Hybrid Languages: English, Spanish