About this role
ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary:
• Provide friendly, fast, and helpful customer service to all guests and team members.
• Deal poker games accurately and efficiently while following established game procedures.
• Handle chip and cash transactions quickly and correctly.
• Observe or receive wagers and settle outcomes in accordance with poker rules.
• Maintain game integrity and protect company assets at all times.
• Ensure guests understand the rules of the game and adhere to poker room policies.
• Collect rake and promotional funds according to guidelines.
• Serve as chip runner as needed.
• Deal in poker tournaments as assigned.
• Notify Table Games leadership of any irregularities or guest concerns outside your authority.
• Provide guests with game instructions upon request.
• Adhere to all regulatory, departmental, and company policies.
• Perform all job duties in a safe and responsible manner.
• Perform other job-related duties as assigned.
QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• Must be at least 21 years of age.
• High school diploma or equivalent required.
• Completion of dealer training or previous casino dealing experience required.
• Must be fast and accurate in handling chips and cash.
• Six (6) months of customer service experience preferred.
• Must successfully complete an audition demonstrating dealing proficiency.
• Must have strong math skills and the ability to compute outcomes quickly.
• Excellent manual dexterity and attention to detail.
• Must have strong interpersonal and communication skills.
• Must be able to obtain and maintain a gaming license.