About this role
The Room Attendant is responsible to make sure our guest rooms are always fresh and welcoming for our guests.
ACTIVITIES:
The duties and responsibilities for the Room Attendant include, but are not limited to the following:
• Cleans and services assigned guest rooms in a timely and organized manner according to hotel procedures and brand standards.
• Provide genuine service and assistance to our guests.
• Maintains room attendant cart, replenishing any items as required.
• Always follow established safety procedures and wear protective equipment when needed. Responds to housekeeping room cleaning request from either guest or management in a timely and efficient manner.
• Keep your supervisor updated on work progress and alert them to any repairs needed.
• Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.
• May assist with deep cleaning projects.
• May assist with other duties as assigned.
COMPETENCIES WE ARE SEEKING:
• Previous hotel cleaning and customer service experiences are an asset.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand or walk for an extended time period.
• Flexible attitude to scheduled shifts – the incumbent may need to work nights, weekends and/or holidays.
• Flexible and energetic with the ability to work under pressure.
• Literacy skills – reading, writing, and oral.
• Outstanding organizational, time management, and interpersonal skills.
• Work well independently and in a team environment with minimum supervision.
• Self-motivated, honest, creative, capable of working in a team environment.