About this role
Team Lead, Support Engineer at Heidi. Location: Sydney, New South Wales, Australia. Role: leading team, resolving issues, improving reliability Requirements: Technical troubleshooting with logs/traces and code, experience leading or mentoring engineers, excellent written communication, high ownership, reliability focus; familiarity with observability, issue trackers, and support platforms preferred. Category: Engineering Seniority: Mid Level Tools: Datadog, Linear, Intercom Commitment: Full Time Workplace: Remote Languages: English